Standard Delivery
£2.99
Free if you spend over £60
Delivered within 2-3 days*.

Next Day Delivery
£5.99
Needs to be placed before 6 pm GMT. 
Delivered the next day*.

Why not choose Click & Collect Delivery for a more convenient delivery?   

Standard Delivery
£6.99 
Free if you spend over £75
Delivered within 7 -10 working days.

Express Delivery via DHL
£9.99
Delivered within 1-2 working days

Needs to be placed before 4 pm GMT** / 9 am PST / 12 pm EST.   

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Greece, Guernsey, Hungary, Ireland, Italy, Jersey, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, San Marino, Spain, Sweden. 

Standard Delivery
£6.99
Free if you spend more than £89.
Delivered within 4 - 6 working days.

Express Delivery via DHL
£9.99
Delivered within 1-2 working days

Needs to be placed before 4 pm GMT** / 5 pm CET. 

Standard Delivery
£6.99
Free if you spend more than £59
Delivered within 7 -10 working days.

Express Delivery via DHL
£14.99
Delivered within 1-3 working days

Needs to be placed before 4 pm GMT** / 12 pm EST.

Standard Delivery
£6.99
Delivered within 7 -10 working days.

Express Delivery via DHL
£14.99
Delivered within 1-3 working days

Needs to be placed before 4 pm GMT** / 3 am AEDT. 

You can check the status of your order and track its delivery at any time. Enter the Order Number that you received via email in the Follow your Order page. If you are a registered user, you can find all information related to the order in your My Account page.

Don't have an account yet? Register now to enjoy exclusive services.

We ship all orders from our warehouses in London.

Unfortunately, it is not possible to choose a specific date and time. 
You can try to contact the selected delivery company directly to organize a possible delivery date.

*UK: Delivery is Monday to Saturday only — this excludes Sundays and Bank Holidays.

Please note: All orders placed after 6 pm GMT, will be despatched the next day. 

Orders placed after 6 pm on  Friday will be despatched Monday and out for delivery Tuesday (delivery Wednesday if a Bank Holiday Monday).

Next Day Delivery excludes; Northern Ireland, Channel Islands & Sicily, Scottish Highlands & Islands and some rural locations.

**International:
Please note: All orders placed after 4 pm GMT, will be despatched the next working day.

Working days are defined as Monday to Friday and exclude Bank Holidays.

The shipping fee or order total does not include customs and duties and this will be charged accordingly by customs in your own country, based on the order value of your shipment. Please refer to the Help Centre for further information on customs and duties.

Ensure that you are logging into your account with the correct user name (email) and password which you originally signed on to the site with. If you have previously change your password please ensure you are using your latest password and username combination. 

If you forgot your password, click the "Forgot your password?" link on the Login page and follow the procedure to change it.

For further assistance, contact us, we will be happy to assist you.

You can check the status of your order and track its delivery at any time. Enter the Order Number that you received via email in the Track Order page and your registered email address. If you are a registered user, you can find all information related to the order in your My Account page.

Don't have an account yet? Register now to enjoy exclusive services.

Unfortunately not. Once an order has been confirmed, it is not possible to modify the details of that order. To purchase additional items, you must place a new order. To return any items please refer to our Return Policy.

If you want to delete your Account, please contact us.

The Promotional Codes of Austin Bodd Online give you access to exclusive offers. To receive Promotional Codes, subscribe to our Newsletter.

To take advantage of a promotion, enter the code in the appropriate field at checkout and click "Apply". Only one Promotional Code can be used for each order.

If the code doesn't work please double check the dates of the promotion and which products and categories it can be applied to from the newsletter.

If you have lost the pre-paid return label, just send the package back to us using any tracked delivery service. Package should be addressed to:

Austin Bodd

{insert returns address}

United Kingdom

You can certainly use a different courier than the one that delivered the package. Please send the return to the following address:

Austin Bodd Online

{insert returns address}

United Kingdom

Keep in mind that if you do not use our return label, Austin Bodd Online is not responsible for any theft or loss during transport; therefore, we suggest you choose a trackable shipping service. Additionally, if you paid shipping fees for your order, we will reimburse you the equivalent of a Standard delivery.

Yes, you can use the same box and pre-paid label. You can find more information about our return procedures on the Return Policy page.

We are sorry, but once an order has been confirmed, it is processed automatically and cannot be canceled. The package can be returned as indicated in our Return Policy.

Unfortunately, it is not possible to choose a specific date and time.

If your order has not been delivered within the estimated period, we suggest that you:

Check the order status: in the My Orders section for registered users; or by entering the Order Number from the confirmation email in the Track Order page Check that the address indicated for the delivery is correct In the case of a missed delivery please contact us.

For further assistance, contact us, we will be happy to assist you.

You can check the status on your account details page.

For security reasons, we cannot refund to a card account that is different from the one used for the purchase.

Check your spam folder and make sure that contact@austinbodd.com is in the safe senders list of your email account. This will prevent the anti-spam filter from blocking future communications.

If this doesn't work please contact us as there may be errors with the email address you registered with.

If you do not wish to receive our Newsletter anymore, you can unsubscribe at any moment by clicking on the Unsubscribe link at the bottom of every Newsletter. This will open a webpage where you can confirm that you want to unsubscribe.

We ask you to consider that you may still receive several more communications before your request is fulfilled; we apologise for the inconvenience.

Try adding the "contact@austinbodd.com" address to the safe senders list of your email account; this will prevent the anti-spam filter from blocking future newsletters. If this doesn't work, contact us.